Responding to COVID-19

Chat and email with us from 9am-9pm, 7 days a week! The Weaver Library is open Sunday through Friday 9am-9pm, and we’re providing limited services in the Main Library lobby. The Health Sciences Library is open to Health Sciences affiliates. Learn more about access during COVID-19.

About document delivery

Alert announcement

As of August 3, you can request print books from the library's collection. Expect longer turnaround times due to shorter library hours and closures. Please consider requesting a scan of a reasonable portion of a book if the whole book is not urgently needed.

Document delivery

We offer electronic delivery of articles & book chapters from the library's collection. This is free for UA students, faculty, staff, and designated campus colleagues (including affiliates, affiliate partners, associates, and associate partners).

Books can also be shipped for free to UA affiliates who reside more than 30 miles from the University.

Go to your account to submit and view requests.

What items can I request?

Item: Typically available in:
Articles 2-3 business days  [due to COVID-19, expect this to take longer]
Book chapters 2-3 business days [due to COVID-19, expect this to take longer]
Books 3-4 business days [due to COVID-19, expect this to take longer]

Media (videos, DVDs, etc.) and Special Collection items cannot be provided. UA instructors can request streaming video for course use.

Who can use this service?

This is a free service for all UA affiliates.

How do I access the requested item?

Digital articles and book chapters are sent to your email with a link to a PDF document.

If you're a UA affiliate who resides more than 30 miles from the University, library books are shipped via Federal Express. Be sure to enter your mailing address and choose "Home delivery" as your pickup location before requesting materials.

How long can items be used?

Library books: Your lending period will be the same as for materials checked out in person. See checkout and renewal policies.

Articles and book chapters: Available online through your account for 30 days.

Can I renew an item?

Requests delivered through Document Delivery can be renewed just like any other library item. Go to your library account to renew your items.

How do I return items?

You can return all materials during our Main Library lobby hours, Sunday-Thursday, 10am-2pm. We are following best practice guidelines on quarantining materials. 

If you're no longer affiliated with the university or are leaving town, return books to the book drop outside the Main Library. If you are not in Tucson, email us at library@arizona.edu to discuss options.

Can you ship materials outside the United States?

We can ship library books to faculty, students, and staff who currently reside outside of the United States. International delivery takes 2-3 weeks [due to COVID-19, expect this to take longer]. We will cover the cost of shipping when sending materials, but you will be responsible for return shipping via air service (Airmail, DHL).

Contact us

Contact us by email
By phone: (520) 621-6438 (leave a voicemail if staff are unavailable to answer)
We'll respond to you as quickly as possible but library staffing may be limited due to COVID-19.