About Document Delivery

We offer electronic delivery of articles & book chapters from the library's collection. Books and other library materials can also be delivered UA faculty, staff, and students who reside more than 30 miles from the University.

Go to your account to submit and view requests.

What items can I request?

Item: Typically Available in:
Articles 2 days
Book chapters
(up to 10% of book)
2 days
Books 3-4 days

Media (videos, DVDs, etc.) and Special Collection items cannot be provided. UA instructors can request video streaming of our media materials for classroom use.

Who can use this service?

This is a free service for all UA affiliates.

Other users can purchase articles or book chapters from the library’s print collection at a cost of $0.25/page with a $3 set up fee. Articles are delivered electronically via email. We offer rush delivery (within 24 hours) for an additional $15 fee. Contact us to make a request or for more information.

How do I access the requested item?

Article and book chapter requests are sent to your email with a link to a PDF document.

Library books and other materials are shipped via Federal Express. Be sure to enter your address as your preferred delivery location.

How long can items be used?

Library books and loaned materials: Your lending period will be the same as for materials checked out in person. View borrowing privileges.

Articles and book chapters: Available online through your account for 30 days.

Can I renew an item?

Requests delivered through Document Delivery can be renewed just like any other library item. Go to your library account to renew your items.

How do I return items?

Distance users should email us to request a return shipping label to return their materials at no charge.

Can you ship materials outside the United States?

We can ship library books to faculty, students and staff who currently reside outside of the United States. International delivery takes 2-3 weeks. We will cover the cost of shipping when sending materials, but you will be responsible for return shipping via air service (Airmail, DHL).

Contact Us

Contact us by email
By phone: (520) 621-6438

Office hours:
Monday-Friday, 8am-5pm
Saturdays: 9am-5pm
Sundays: 11am-5pm