Did you receive a charge for an overdue or lost library item? Don't panic! We can work with you to resolve most billing or fee issues at any Ask Us desk.
You can't borrow items if your late fees reach $5 or if you have overdue recalled or interlibrary loan items. Once you pay your balance, you can check things out again.
In person or by phone
Go to the Express Document Center on the first floor of the Main library to pay by cash, check, or credit card. Or, call them with your credit card information at (520) 621-4863.
Library charges are transferred to your Bursar's account each month and will no longer show on your library account. Once this happens, you can pay through UAccess Student or call the Bursar's office at (520) 621-3232.
We charge fees for late items so that we can ensure continued access to library materials. You can usually eliminate or reduce late fees by returning the item.
|Recalled items||$1.00 / day until billed for replacement at 15 days overdue|
|Equipment and quiet study room keys||$1.00 / hour until billed for replacement at 24 hours overdue|
|Interlibrary loan items||Billed for replacement at 10 days overdue|
|Books, bound journals, government documents, maps, media materials||Billed for replacement at 22 days overdue|
|Videos/DVDs, CDs, music phonodiscs, music collected works||$1.00 / day until billed for replacement at 6 days overdue|
Did you lose or damage something from the library? Contact us as soon possible and we can explain your options.
We typically charge the cost to replace the item and processing fees. These fees are waived (except a billing fee) if you return the item in working order.
|Item type||Replacement cost||Processing fee||Billing fee||Total charge|
|Books, media, maps, journals||$75||$40||$25||$140|
|Equipment accessories & room keys||$100||$40||$25||$165|
(up to $2,500)
|$75||$35||Up to $2,610|
If you have any questions or problems with your library account, come talk to us at any Ask Us desk or call (520) 621-6442.
You can also contact library billing staff to request a credit for returned items or ask us to review your account.