About Interlibrary Loan

If we don't have the item you need, we can help you borrow materials from other libraries. This is a free service for current UA students, faculty, and staff.

Go to your account to submit and view requests.

What items can I request?

You may request items that support your UA academic, teaching and research needs. This includes both materials that we don't own and items from our own collection that are currently checked out, non-circulating, or not in your preferred format (e.g. you can borrow a print book even if the library owns the ebook).

Item: Typically Available in:
Books 5-10 days
Articles 2-3 days
Book chapters
(up to 10% of book)
2-3 days
Theses and dissertations 7-10 days
Media items
(films, music, and audio recordings)
7-10 days

Other physical items
(technical reports, microform)

7-10 days
Class textbooks Not available

Items for non-University needs can be obtained from the Pima County Public Library.

How do I access the requested item?

Article and book chapter requests are sent to your email with a link to a PDF document.

For books and other physical items, go to your account and choose a preferred delivery location. Options include:

  • Main Library (Express Document Center, 1st floor)
  • Arizona Health Sciences Center-Tucson (Information Desk)
  • Arizona Health Sciences Center-Phoenix (enter mailing address and phone number for delivery)
  • Distance Users - UA faculty, staff, and students residing more than 30 miles from the University (enter mailing address and phone number for delivery).

Some items may have restrictions by the lending library and can only be viewed in Special Collections. This will be noted in the email pickup notice as “Library Use Only in Main Library Special Collections."

We can mail interlibrary loan items at no charge to UA faculty, staff, and students who reside more than 30 miles outside of Tucson. This includes those at AHSL-Phoenix and UA South. However, interlibrary loan items cannot be sent to addresses outside the United States.

How long do I have to pick up my item?

Books and loaned materials will be available for pickup until the due date. The due date is noted in your email pickup notice.

How long can items be used?

Articles and book chapters: Available online through your account for 30 days.

Books and loaned materials: The due date is noted in your email pickup notice and on the cover sheet attached to the item when you pick it up. You can also view the due date in your account. Due dates are set by the lending library.

Can I renew an item?

When you pick up a book or other loaned item, the cover sheet will indicate whether it can be renewed. Plan to make renewal requests at least three days before the item is due.

  1. View your checked out items.
  2. Select the Transaction Number for the item you want renewed.
  3. Select Renew Request.

We'll notify you by email if the renewal was approved or denied.

Until you receive an email reply, you are responsible for returning the item by the due date listed on the cover sheet. Contact us if it is the due date and you have not yet received a response.

Where do I return items?

Return items back to your preferred location (Main Library Express Document Center or AHSL Information Desk).

Distance users should email us to request a return shipping label to return their materials at no charge.

What if my item is overdue?

Overdue items incur late charges. Please return the item as soon as possible to minimize these fees.

If your item is more than 10 days past due, you will be billed a $165 replacement fee. The replacement fee is waived once you return the item undamaged, but a non-refundable $40 processing fee will remain on your library account to be paid.

Lost, Damaged, and Late Library Materials.

Can I request items using a proxy card?

Yes. You'll be registered for interlibrary loan within 2 business days of receiving your UA faculty proxy card from the library.

You will receive an email with your interlibrary loan username and password. If you do not receive an email from us within 2 business days, or you forget your user name and password, please contact us.

Once you have been registered:

  1. Go to your account.
  2. Enter the username provided in the NetID field.
  3. Enter the password you were provided.

Contact Us

Contact us by email
By phone: (520) 621-6438

Office hours:
Monday-Friday, 8am-5pm
Saturdays: 9am-5pm
Sundays: 11am-5pm