Responding to COVID-19

You can chat and email with us daily! Mon-Thu 7am-7pm, Fri 7am-6pm, Sat 11am-6pm, and Sun 1pm-6pm. But due to COVID-19, all University Libraries buildings are currently closed, and we're not accepting any new hold/pickup or scanning requests for physical items. See details on library changes and support.

About interlibrary loan

Alert announcement

Due to COVID-19, interlibrary loan services are limited. We're not receiving physical materials borrowed from other libraries. 

We'll try to get digital articles and book chapters, but availability is limited due to library closures. 

Interlibrary loan

This is free for UA students, faculty, staff, and designated campus colleagues (including affiliates, affiliate partners, associates, and associate partners).

Go to your account to submit and view requests.

What items can I request?

Borrow items that support your UA academic, teaching, and research needs. 

Item: Typically available in:
Print books Unavailable due to COVID-19
Articles 2-3 business days (if we can get a digital version)
Book chapters 2-3 business days (if we can get a digital version)
Standards 2-3 business days (if we can get a digital version)
Theses and dissertations 7-10 days (if we can get a digital version) — physical copies are unavailable due to COVID-19
Physical media items
(films, music, and audio recordings)
Unavailable due to COVID-19

Other physical items
(technical reports, microform)

Unavailable due to COVID-19
Class textbooks Not available

How do I access the requested item?

Digital articles and book chapters are sent to your email with a link to a PDF document.

How long can items be used?

Articles and book chapters are available online through your account for 30 days.

Can I renew an item?

Due to COVID-19, we're extending loan periods and waiving late fees until further notice. View your checked out items.

Where do I return items?

Please wait to hear from us before returning your borrowed items. The library is suspending late fees until further notice.

What if my item is overdue?

The library is suspending late fees due to COVID-19 until further notice. Please wait to hear from us before returning your borrowed items. If you receive an overdue notice, contact lbry-askddt@email.arizona.edu

Contact us

Contact us by email
By phone: (520) 621-6438 (leave a voicemail if staff are unavailable to answer)
We'll respond to you as quickly as possible but library staffing may be limited due to COVID-19.