You can chat and email with us daily! Mon-Thu 7am-7pm, Fri 7am-6pm, Sat 11am-6pm, and Sun 1pm-6pm. But due to COVID-19, all University Libraries buildings are currently closed, and we're not accepting any new hold/pickup or scanning requests for physical items. See details on library changes and support.
I am the Manager of Reference for Access and Information Services (AIS). My department is the public face of the library, and I oversee our reference services whether you are seeking help in person, over the phone, or through chat or email. I also work with others to develop and provide training for our staff and student employees.
I’ve been here for 4 years. I have worked in AIS that whole time, but have held 4 different positions (including my current position)!
Our chat service! Our chat is available all hours that the Main Library is open (all but 16 hrs/week during the fall and spring semesters). You can get research assistance and all your library questions answered without leaving your couch.
I love road trips and one of my favorite places is Sequoia National Park. I will buy (almost) anything with a cactus print on it. I’m passionate about helping kids in foster care, and I’ve been a foster parent for 3 years.
Michelle's story was originally posted on social media on June 19, 2018.